Frequently Asked
Questions

Everything you need to know about research water,
ordering, shipping and more.

ORDERING

Simply browse and select your desired size and quantity, add them to your cart, and proceed to checkout. We accept all major credit cards and offer secure payment processing. Your order will be processed immediately upon payment confirmation.

PAYMENTS

We accept Visa, American Express, and Discover credit cards, plus Venmo and Zelle. All
transactions are processed through secure, encrypted payment gateways to protect your
information.

SHIPPING AND HANDELING

We ship to all 50 United States. All orders must include a valid U.S. street address.
Please verify your shipping address is correct before completing your order. Once a
shipment has left our facility, we are unable to make changes to the delivery address.
Orders are processed within 0-2 business days Monday-Friday.

Standard shipping typically arrives within 4-8 business days from fulfillment. You will receive a tracking number once your order ships. If you haven’t received your tracking information, please check spam folder. Delivery times may vary depending on your location.

Express and overnight options are available at checkout.

PRODUCTS

Our water undergoes a multi-stage purification process to achieve exceptional
purity levels,typically measured at [99.9%]. Every batch is third party tested to ensure it meets our strict quality standards.
Our only focus is water, and we are commited to the highest quality standard before it reaches you.

Plastic reduces breakage in transit and lowers the risk of glass-related particulates, helping
keep the solution clean and consistent.

Water Script is a purity focused water brand dedicated to delivering research grade water for laboratory use. It is sterile water containing 0.9% benzyl alcohol as a preservative. It is a standard laboratory supply used in research
settings. Learn more about reconstitution water 

QUALITY & TESTING

Yes, every batch is tested by independent, accredited third party laboratories to verify purity,
safety, and consistency. Test results are published on each product page as Certificates of
Analysis. This ensures unbiased, transparent results you can trust.
You can view or download the Certificate of Analysis (COA) for any batch directly from our
website’s COA page. Simply select your product and batch number to see the full lab report.
Our research water is manufactured in a USA-based laboratory following documented internal
quality procedures. We never source from overseas manufacturers.

Email us at info@waterscript.com for any questions or concerns. We Typically respond within 24 hours
on business days.

Yes, we offer competitive bulk pricing for research institutions and high-volume
customers. Contact info@waterscript.com with your requirements for a custom
quote.

STILL HAVE QUESTIONS?

Our support team is here to help with any question not covered above.

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